Minister of Consumer Affairs John Boscawen today announced that a Consumer Law Reform Bill to strengthen consumers’ rights and simplify business compliance will be introduced to Parliament later this year.
“The Consumer Law Reform Bill represents the most significant changes to consumer laws in more than two decades and brings much-needed clarity in an era of …
Consumer Affairs
Consumer Law Reform Bill To Go Before Parliament
Wednesday, March 16, 2011Working Together For New Zealand Communities
Tuesday, November 30, 2010Hon John Boscawen speech to launch Consumer Rights Day; Pataka Museum of Arts and Cultures, Norrie Street, Porirua; Tuesday, November 30 2010.
Good morning ladies and gentlemen, it’s great to be here. I’d like to begin by extending a warm welcome to everyone who was made the effort to be here today – it’s great to …
Providing Consumers and Business With Accessible Justice
Friday, November 5, 2010Hon John Boscawen speech to the Disputes Tribunal Referees Forum; The Holiday Inn, Featherston Street, Wellington; Friday, November 5 2010
Good afternoon ladies and gentlemen and thank you, Brent [Smallbone, Wellington Referee], for the introduction. I’m very pleased to be here to talk to you today.
I’d like to begin by formally acknowledging the valuable work that …
“One Door” Opens Through Citizens Advice Bureau
Thursday, October 28, 2010
Hon John Boscawen speech to the Citizens Advice Bureau New Zealand (CABNZ) National Forum; the Brentwood Hotel, Kemp Street, Kilbirnie, Wellington; Thursday, October 28 2010
Good morning Ladies and Gentlemen and thank you, Kerry, for the introduction. I’m very pleased and honoured to be here to talk to you today.
Honoured, because I have always felt a …
Citizens Advice Bureau To Provide “One Door”
Thursday, October 28, 2010Minister of Consumer Affairs John Boscawen was today pleased to announce that the new digital strategy of the Citizens Advice Bureau (CAB) meets all the Government’s criteria for a single portal consumers can access in the event of a dispute or complaint – ‘One Door’.
“Consumers must currently navigate their way through a myriad of bodies …
Minister Announces Reserve Dispute Resolution Scheme
Thursday, September 2, 2010Minister of Consumer Affairs John Boscawen today announced that Financial Dispute Resolution, and the Banking Ombudsman Scheme, have been formally approved as financial service dispute resolution schemes under the Financial Service Providers (Registration and Dispute Resolution) Act.
“The Banking Ombudsman Scheme has operated for 18 years with professionalism and integrity. It has played a significant role …
Ensuring Consumer Confidence in Electricity and Gas
Wednesday, August 25, 2010
Hon John Boscawen speech to Member Forum for Electricity and Gas Complaints Commissioner Scheme DVD Launch; The Holiday Inn, Featherston Street, Wellington; Wednesday, August 25 2010.
Good afternoon ladies and gentlemen. Thank you for inviting me to speak to you today and thank you, Electricity and Gas Complaints Commissioner Judi Jones, for your introduction.
I’m sure many …
Speech to Member Forum for Electricity and Gas Complaints Commissioner Scheme DVD Launch
Wednesday, August 25, 2010Good afternoon ladies and gentlemen. Thank you for inviting me to speak to you today and thank you, Electricity and Gas Complaints Commissioner Judi Jones, for your introduction.
I’m sure many of you are aware that this is my first speaking engagement since I became the Minister of Consumer Affairs, and I’m delighted to be able …
Adjudicators Report Increased Motor Vehicle Sales Disputes
Tuesday, August 24, 2010Minister of Consumer Affairs John Boscawen today released the annual reports of Motor Vehicle Disputes Tribunal (MVDT) adjudicators Chris Cornwell and Nicola Wills for the period July 1 2009-June 30 2010.
“The MVDT provides a low-cost option through which consumers can have motor vehicle disputes addressed. These reports summarise applications the Tribunal dealt with during the …